General Terms and Conditions of Sale
Last updated: June 2025
1. Seller
[COMPANY NAME], [FULL ADDRESS]
Email : contact@app-thelma.com
SIRET : [NUMÉRO SIRET]
2. Products and services
Thelma sells subscription access to its investment decision-support SaaS platform. The available offers (Starter, Pro, Premium) are detailed on the Pricing page. All paid offers are dematerialised digital services.
3. Prices
Prices are shown inclusive of all taxes (VAT included). Thelma reserves the right to modify its prices at any time. Price changes will be notified by email with at least 30 days' notice before they take effect.
4. Payment terms
Payment is made by credit card (Visa, Mastercard, American Express) via our secure payment provider. Payment is due immediately upon subscription. No banking information is stored on our servers.
5. Right of withdrawal
In accordance with applicable consumer protection law, you have a period of 14 days from the date of subscription to exercise your right of withdrawal, without having to provide any reason.
To exercise this right: contact@app-thelma.com
Note: by accessing the service immediately after subscribing, you acknowledge that your right of withdrawal may be limited under applicable consumer protection regulations.
6. Cancellation and refunds
You can cancel your subscription at any time from your settings. Cancellation takes effect at the end of the current billing period. No pro-rata refund is made for the remaining period, except within the right of withdrawal framework.
7. Satisfaction guarantee
If you are not satisfied within the first 14 days following your first paid payment, we will fully refund you upon simple request to contact@app-thelma.com.
8. Governing law
These General Terms and Conditions of Sale are governed by French law. Any dispute shall be submitted to the competent courts of the jurisdiction of [COMPANY NAME]'s registered office.